Welcome to Tylox.
We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store and safeguard your data when you visit our website make a purchase or interact with us.

By using our website you agree to the practices described below.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services.

A. Information You Provide Directly

  • Personal Identifiers: Your name, shipping and billing address email address and phone number when you create an account place an order or contact us.
  • Payment Information: Payment details such as credit/debit card numbers or PayPal accounts.
    Note: All payments are securely processed by third party providers. Tylox does not store your full payment details.
  • Communication Records: Emails contact form messages and phone call details when you reach out to our support team.

B. Information Collected Automatically

  • Device & Usage Data: IP address browser type operating system, referring URLs and pages visited.
  • Cookies & Tracking Technologies: Used to personalize your experience remember preferences and analyze site traffic.
    You may disable or delete cookies through your browser settings at any time.

2. How We Use Your Information

We use collected data to:

  • Process Orders: Manage payments shipping and deliveries.
  • Communicate: Provide customer support respond to inquiries and send order confirmations or updates.
  • Improve Services: Enhance product quality website usability and overall customer experience.
  • Marketing (with consent): Send promotional offers and newsletters; you may unsubscribe at any time.
  • Security & Fraud Prevention: Protect customers and our business from fraudulent or unauthorized activity.

3. Sharing Your Information

We value your trust and never sell or rent your data.
We share information only when necessary:

  • Service Providers: Trusted partners such as shipping carriers (USPS, UPS, FedEx) payment processors (Stripe, PayPal) and secure marketing tools.
  • Legal Obligations: When required by law court order or regulatory authority.

4. Google Services & Analytics

Tylox uses Google Analytics and advertising platforms (including Google Shopping) to understand customer behavior and improve our marketing.
All analytics data is aggregated and anonymized wherever possible  we do not share identifiable personal information.

5. Data Security

We use SSL encryption, secure servers and updated systems to protect your information.
While no online platform can guarantee absolute security Tylox continuously follows industry best standards to minimize risks.

6. Your Privacy Rights

You have full control over your personal data and may:

  • Access or Update: Review and edit your account details or contact us directly.
  • Request Deletion: Ask us to delete your personal information.
  • Data Portability: Obtain a copy of your personal data in a portable format.
  • Opt-Out of Marketing: Unsubscribe from marketing emails anytime.
  • Manage Cookies: Adjust or block cookies in your browser settings.

To exercise these rights contact us using the details below.

7. Children Privacy

Tylox does not target or knowingly collect information from children under 13 years old.
If such data is discovered it will be permanently deleted.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect new regulations or operational needs.
All revisions will appear on this page with an updated Last Updated date.

9. Contact Us

If you have questions or privacy related concerns please reach us at:

Business Name: Tylox
Email: support@tylox.store 
Phone: +1 (800) 554-3210
Address: 1144 E County Line Rd, Lakewood, New Jersey 08701, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)